About Us

Pediatrician in Vestavia Hills

Acton Road Pediatrics is a pediatricians office located in Vestavia Hills, Alabama. We have a team of four highly-skilled doctors who see patients from infancy to young adulthood. Our pediatricians take the time to learn your child’s name and medical history. At Acton Road Pediatrics, we are committed to providing outstanding pediatric care.

Appointments

With the exception of emergencies, patients will be seen by appointments only. If you will be unable to attend a previously scheduled appointment, please contact us to reschedule or cancel. This courtesy allows us to make the appointment time available to another patient who may need it. A $25.00 fee will be charged to patients who do not cancel their appointment in a timely manner. It is our policy that children must be directly supervised by a parent or other responsible adult while on the premises of Acton Road Pediatrics. 

HIPPA

Acton Road Pediatrics is a HIPAA ( federal Health Insurance Portability and Accountability Act) compliant office. HIPPA was designed to address the privacy and security of patients’ confidential health information. Because of the confidential nature of your child’s health information, Acton Road Pediatrics must receive your written permission before releasing any information. HIPAA complaint forms are available in our office.

Insurance

Acton Road Pediatrics accepts insurance from most major insurance companies. Please contact your insurance carrier to verify we participate in your group plan. It is the responsibility of the member to verify that we have the correct insurance on file.

 

Financial Policy

Professional fees are due at the time service is rendered. This includes co-pays and any payment for non-covered services. There is a $30.00 fee for all returned checks.

 

A fee of $25.00 may be charged for appointments that are missed without notifying our office, or for appointments canceled less than 4 hours in advance. If more than 3 appointments are missed without notification, the practice reserves the right to dismiss the patient.

 

Please notify our office manager immediately if you need to make special financial arrangements for your payment of an account. Accounts delinquent for more than 90 days may be sent to our attorney for collection, and any costs incurred thereby will be the responsibility of the patient (parent of responsible party). If your account is turned over for collection, we may no longer continue to provide medical care for your child.

 

Please notify us immediately if your insurance has changed, so that we may make certain your claims are sent to the correct company.

 

Divorced parents; In keeping with our policy, the person who brings the patient for his/her appointments is responsible for payment/copayment at the time of service. We will provide documentation of charges to either parent upon receipt of written authorization.

For more information, visit

HealthyChildren.org